Resource library

Our partners share how trust, values, and member experience shape their partnership with Elan in this short video.

Struggling to find the balance between an appealing credit card rewards program and the cost of managing it? These consumer trends and industry perspectives will help guide your credit union to building a viable program.

Cardmembers of Elan partners can apply for and manage their credit card through our all-in-one mobile app. Watch a preview of the cardmember experience.

From product and reward options, to fraud protection and innovation, cardmembers today expect more. Watch the video to learn how Elan’s turnkey credit card issuing solution can benefit your credit union.

As part of the Elan Charitable Giving program, volunteers from Elan and partner Connexus Credit Union sorted and packaged over 8,000 diapers and assembled 125 potty training kits for the community.

A new report from PYMNTS Intelligence and Elan explores consumer motives for seeking a new credit card, what influences credit card choice, usage patterns, and more.

From APIs to AI, learn what technology credit unions are investing in, how much they’re allocating, and what’s next in payments innovation.

Cardmembers of Elan Credit Card partners now have access to an enhanced experience to manage their credit card spending, payments, rewards, and more.

Tim Kolk of TRK Advisors shares what credit unions need to know about the agent card-issuing model, cardmember experience, risk profile, and financial impacts.

Products, fraud, and delinquencies all impact your credit card program’s success. Learn how engaging an agent partner can boost engagement and income.

Take a peek inside our partner servicing portal including customizations and cardmember features.

As part of the Elan Charitable Giving program, volunteers from Elan Credit Card and Think Bank spent the day in Rosemount, Minnesota cleaning, sterilizing, and stocking shelves to support the community.

New data uncovers consumer preferences on general use versus co-branded and store credit cards, drivers that impact usage, and trends by demographic.

In today’s complex economic environment, pressures are rising. Learn how to build a modern credit card strategy that balances profitability and risk, adopts the latest technology, and delivers the customization that cardholders demand.

As part of the Elan Charitable Giving program, volunteers from Elan Credit Card and Envision Credit Union packed 167 bags of protein, 366 bags of sweet potatoes, and 470 boxes of dry goods for communities in northern Florida.

Learn about cyber attack methods, impacts of fraud losses, capital requirements, and strategies to mitigate fraud for your credit union and members.

Explore newly released credit card program performance data and how those trends and additional factors are setting the tone for the upcoming year. Download the full presentation by Tim Kolk for insights to help your credit union succeed.

Wondering if it’s time to outsource your credit card program? Read our whitepaper to learn more about the benefits, challenges, and when to start an evaluation.

What makes Elan a partner of choice for credit unions? Watch the video to hear from our partners.

This report examines where consumers are applying for credit cards, what types of spenders they are, and what features credit unions should focus on to continue expanding their market share.

Learn the differences between the financial structure of an agent program and traditional issuing, roles in a partnership, and why many leaders are considering agent credit card programs this year.

Learn about the risks of unbalanced assets, costs of credit card program management, and what to consider when evaluating your program’s profitability.

Elan and Penlanco Federal Credit Union surprised Meals on Wheels of Lancaster with an additional $5,000 contribution during an in-person volunteer event.

We partnered with the African-American Credit Union Coalition to bring a guided budgeting simulation to 200 students in conjunction with national financial literacy month.

Cardholders have increased their credit card spending by 33% in the last six months. Explore spending habits, desired features, and more, in this report.

Uncover how to build a modern credit card strategy that balances profitability and risk, adopts the latest technology, and delivers the customization that cardholders demand.

With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.

Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership with Elan may help meet the needs of your members.

Immerse yourself in this year’s credit card trends, challenges, and opportunities, with new data gathered by TRK Advisors. Download the full presentation by Tim Kolk for insights to help your credit union succeed.

View our digital brochure to learn more about the Elan turnkey credit card program, merchant services, and more.

Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.

Explore our interactive report to see the impacts of the inaugural year of the Elan Charitable Giving program.

Staff from Elan and Wakota Federal Credit Union volunteered at Neighbors, Inc. preparing 100 emergency food boxes for those in need as part of the Across the Country Charitable Giving program. Watch the video to learn more.

Watch the video to learn more about Our Father's House and their mission to support those experiencing homelessness in Massachusetts with the gift from Elan and Workers Credit Union.

The Elan credit card program removes costs, reduces risks, enhances the member experience, and allows your team to focus on what they do best — building member relationships. Watch the video to learn more.

To grow, retain, and engage members, it is imperative that credit unions prioritize investments and operations in the member experience. This is particularly true of supporting unsecured underwriting processes, especially for credit cards.

This report, a collaboration between Elan and PYMNTS.com, surveyed U.S. consumers to examine their support for charity, their patronage of local merchants, and their volunteer involvement in their communities. The report studied how these factors influence their decisions about where to do business, including banks and other FIs.

Staff from Elan and Sharonview Federal Credit Union volunteered at Second Harvest Food Bank of Metrolina, preparing 1,100 backpacks of food for children in need as part of the Across the Country Charitable Giving program. Watch the video to learn more.

As part of the Across the Country program, employees form Elan and Gold Coast Federal Credit Union volunteered together at Education Foundation of Palm Beach County to package school supplies. Watch the video to learn more.

To further Elan's dedication to our partners and the communities they serve we launched the Across the Country Charitable Giving program. Learn more about the program and the positive impact it is making.

From mobile app payment processing, text-to-pay, and invoicing, SMBs are looking for an all-in-one merchant services solution from their credit union to meet their business needs. Explore what capabilities local businesses want, types of third-party merchant provider models, and other criteria for evaluating a potential merchant services partner.

Stay competitive and grow your credit card business with tailored products, advanced technology, and ongoing financial education. Explore how these strategies can develop loyalty among cardmembers, with a focus on small business owners.

This report, a collaboration between Elan and PYMNTS.com, surveyed U.S. consumers to examine how consumer preferences drive credit card choice and usage patterns.

What are the potential hidden costs associated with running a credit card program? Learn how to make more informed decisions when considering insourcing or outsourcing.

This report, a collaboration between Elan and PYMNTS.com, surveyed U.S. consumers to examine consumers beliefs about their credit score, credit behavior and opportunities for issuers to provide credit building tools and education.

If you do business with large companies and government agencies that pay via purchasing cards and corporate cards, you can significantly lower transaction costs with Commercial Card Optimization. Learn more about how processing payments with Elavon can help you achieve the lowest rates on commercial card transactions.

The payments industry had to quickly adapt to new trends over the last year. Those slow to respond found themselves losing share in a highly competitive market. Are you prepared to thrive?

Credit unions can help small and medium-sized businesses (SMBs) optimize for today’s environment by offering merchant services solutions that provide both omnichannel and integrated payments options.

This report, a collaboration between Elan and PYMNTS.com, surveyed U.S. consumers to examine impact on consumer shopping and payment with a focus on their use of debit and credit cards.

Given the changing environment, how can credit unions navigate cybersecurity in the “new normal” landscape with an effective and comprehensive security plan to protect their own data and cardmembers’ data?

Credit Unions running credit card programs must recognize the imperative of offering a slick and secure mobile application to attract and retain cardmembers.

Behavioral shifts propelled by an effort to flatten the curve have impacted almost every aspect of daily life, including how people pay and receive payments. Learn more about how the payments industry is transforming and the three primary areas you should keep an eye on.

This report, a collaboration between Elan and PYMNTS.com, surveyed U.S. credit card holders to examine how consumers deal with credit card issues and how financial institutions address them.

Gone are the days when the point-of-sale (POS) was simply a tool to record sales transactions. Recent developments have enabled numerous options for technology at the terminal, including contactless payments, mobile terminals, and more.

Gen Z is a fast-growing consumer population that expects fast service, results, and cashless payments. Because they are graduating college and entering the workforce, now is the ideal time to attract them as life-long cardmembers. Are you ready?

This report, a collaboration between Elan and PYMNTS.com, surveyed U.S. consumers to examine their use of and attitudes toward mobile credit card apps, and the features they consider most compelling.

Today’s market presents an ideal opportunity to pause and reconsider your credit card program, a critical payments-related offering. Explore the pros and cons of different operating models, and why an outsourced program may be the best fit.

What is the best choice for your credit union? Learn more about the ins and outs of an agent credit card partnership.

The cost and resources required for digital capabilities, regulatory compliance, and the right suite of products should be factors when considering insourcing vs. outsourcing your credit card programs. Are you asking yourself the right questions?

Deposit levels have declined through the financial industry. Could a merchant services program designed to capture commercial deposits help your program rise above?

Digital transformation is revolutionizing the financial services industry. To survive, you must incorporate digital capabilities into your customer acquisition and retention strategy. What are the obstacles and how can you overcome them?

Learn more about Elan's 50 years history of partnering with banks and credit unions as a credit card issuer.

Hear about how Tennessee Valley Federal Credit Union benefits from their partnership with Elan.

Hear more about why Franklin Mint Federal Credit Union values their partnership with Elan.

The Elan conversion video takes you through the step by step process and resources that support the conversion of a credit portfolio and its assets to Elan.

What benefits and challenges should a credit union be aware of when exploring a risk-based pricing strategy for its credit card program?

The nature of payments is evolving rapidly to include mobile apps, wearables, and invisible payments. Is your financial institution ready to embrace the world of frictionless payments?

Credit Unions are adopting more digital strategies and at the same time online fraud and data breaches are an increasingly-present threat. How can credit unions effectively prevent and control the impact of fraud?

By 2020, Millennials will make up and estimated 50 percent of the workforce. How can credit unions meet the challenges of this unique market?

Hear more about the successful partnership between Navigant Credit Union and Elan Financial Services.

Cybersecurity represents a top concern for the financial services industry. How do credit unions successfully manage the risks?

How should a credit union manage unsecured vs. secured loans?

Several banking practices recently have caused regulatory governing bodies like the CFPB to step in and take action. What does all of this mean for credit unions?

Credit cards can create the stickiness your credit union needs to keep members engaged.

Mobile technology is growing, along with consumer's adoption and expectations. Learn more about mobile payments.

One size doesn't fit all. Providing an extensive credit card product suite can enhance cardmembers' experiences and optimize portfolio revenue streams.

Take a tour of our operations service center in Fargo, North Dakota.

Learn more about Elan Credit Card Issuance and the services provided to our partners.

A successful long-term credit card program requires focus on multiple cardmember servicing qualities. Learn more about servicing qualities and how they can be managed in a credit card program.